- Why does it says refund when I didn't want a refund on my items?
When you place an order, it may show that one item is still in stock. But in fact, the item was pre-ordered by other previous orders and may be out-of-stock when we process your order.
- If I order something today, when will I receive it?
Your goodies will be at your door between 1-5 business days.
- How do I know my order has been posted?
Once your order has been carefully packed and posted you will receive an email with a tracking number that will enable you to track your parcel with Australia Post.
- I am missing an item from my order, what should I do?
Please contact us at via email firstname.lastname@example.org as soon as possible so we can sort it out.
- How do I access my store credit?
An email will be send out to you with your voucher code ready for you to use on your next order.
- What are your sizes like?
We have a sizing guide online, but if the item is a different fit we will have it in the description.